Find a missing payment
Work out whether the problem is broadcasting, network confirmation, the destination or an internal service credit.
Suggested reading order · about 13 minutes in total
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Step 1 · 4 min read
Read the transaction record
Find the public transaction ID and interpret confirmations, outputs and change.
How to read a Litecoin block explorer: transactions, addresses, and blocks → -
Step 2 · 4 min read
Check the network and address
Compare the actual destination with the receiving service’s current instructions.
Litecoin address formats explained: legacy, SegWit, Bech32, and MWEB → -
Step 3 · 5 min read
Check the receiving policy
Understand why a confirmed transaction may still await account credit.
How to verify a Litecoin transaction is legitimate: a merchant checklist →
What to take away
Do not infer a failed payment from an unavailable API or send a duplicate before establishing the status of the first transaction.